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Intelligent Query Resolution

Query Management that Saves Relationships

Turn invoice disputes from relationship breakers into trust builders. Our intelligent query management system resolves issues 5x faster while keeping customers happy.

Invoice Query Management

The Query Chaos

Invoice Queries Are Killing Your Business

Every dispute costs time, money, and customer trust. Manual processes make it worse.

14 days average resolution time
Manual query handling means customers wait weeks for answers, damaging relationships.
£85 per query handling cost
Staff time spent on emails, calls, and investigations makes every query expensive.
37% of queries escalate
Poor communication and slow responses turn simple queries into major disputes.
23% customer churn from disputes
Frustrated customers leave for competitors who handle queries better.

The Solution

Intelligent Query Resolution at Scale

AI-powered system that tracks, routes, and resolves queries automatically while keeping everyone informed.

1. Capture & Categorize

AI automatically captures queries from all channels and categorizes them by type and urgency.

2. Smart Resolution

AI suggests resolutions based on past cases, automates responses, and escalates when needed.

3. Track & Learn

Complete audit trail of every query, with AI learning to prevent future disputes.

Powerful Features

Everything You Need to Master Query Management

Built by teams who've handled thousands of fleet invoice disputes.

Unified Query Inbox

All queries from email, portal, and phone in one place. Never miss or lose a query again.

AI-Powered Responses

Intelligent suggestions for query resolution based on historical data and best practices.

Automated Workflows

Route queries to the right team, set SLAs, and automate follow-ups without manual work.

Smart Evidence Gathering

Automatically pull PODs, invoices, and contracts relevant to each query.

Customer Self-Service

Portal where customers can track queries, upload documents, and see real-time updates.

Query Analytics

Identify dispute patterns and root causes to prevent future queries proactively.

Real Impact

Transform Disputes into Opportunities

See how intelligent query management changes everything.

5x
Faster Resolution
From 14 days to under 3 days average
78%
Cost Reduction
Per query handling cost drops to £19
91%
First Contact Resolution
Most queries resolved without escalation
4.8/5
Customer Satisfaction
Happy customers despite disputes

Turn Every Query into a Trust-Building Moment

Join fleet operators who've transformed their query management from a cost center into a competitive advantage.

Save 20+ hours weekly

Join 200+ delivery companies

Book Demo