Amazon DSP Operations
Amazon DSP scorecard: Fantastic+ in the UK
Amazon DSP scorecard guide for UK owners. What Fantastic+ is, where Amazon sets the thresholds, and how the driver file sits beside that weekly standing.
21 March 2026 ยท Zerity editorial team
Quick answer. The Amazon DSP scorecard is Amazon's weekly standing for the whole Delivery Service Partner. Fantastic+ is the top tier, and it is not a score for one driver. Amazon does not publish the weights or the pass marks on its public pages. It sets those thresholds in the DSP portal. Confirm the current week there.
Reviewed on 25 September 2026 against the Amazon Delivery Service Partner programme in the UK, Amazon's UK DSP brochure, and About Amazon's description of Delivery Service Partners. None of those pages lists Fantastic+ weights, pass marks or a UK bonus rate. This guide says what is public, and what you still have to read in the portal.
- What the Amazon DSP scorecard is
- What Amazon publishes, and what stays in the portal
- Categories, without a published threshold
- Where the driver file sits
- Common questions
- Sources
What the Amazon DSP scorecard is
A Delivery Service Partner is an independent business. Amazon's UK programme asks owners to recruit drivers and to operate from a local Amazon delivery station. About Amazon says DSPs hire and develop their own drivers, and that Amazon supports them with infrastructure, technology and services. Amazon's hiring pages say the same split: the DSP employs the driver, and the DSP sets pay.
The Amazon DSP scorecard is the weekly standing Amazon shows that business. Owners talk about a ladder that tops out at Fantastic+. Fantastic+ is a standing for the DSP. It is not a badge on one driver. Amazon calculates it. Zerity does not produce a Fantastic+ rating, and it does not send a scorecard to Amazon.
What Amazon publishes, and what stays in the portal
The public pages describe the programme and Amazon's safety investment. They do not name the metric rows, the category weights, or the share of drivers who must clear a bar. Those figures live in the DSP portal, and Amazon can move them. A percentage you saw on a forum is not a planning figure until you read it there for the current week.
US blogs sometimes quote a per-package bonus in cents. That is not a UK rate. The UK brochure on Amazon's media host does not state a pence-per-parcel Fantastic+ bonus. Use the rate card in your own agreement.
Amazon Flex is a different programme. The Amazon Flex FAQ publishes four standings for an individual Flex delivery partner: Fantastic, Great, Fair and At Risk. Those standings change Flex rewards points. They are not the DSP company scorecard. Do not copy a Flex rule onto a depot.
Categories, without a published threshold
Amazon does not publish a fixed weight on the pages checked for this update. Inside the portal, owners are usually looking at three kinds of result. Use the labels on your own week. Amazon can rename a row.
| Area | What owners are usually reading | Where Amazon sets the threshold |
|---|---|---|
| Safety and compliance | Driving behaviour, seat belts, vehicle checks, working hours and audits | DSP portal |
| Delivery quality | Whether parcels are completed, recorded and accepted by the customer | DSP portal |
| Team | Whether the roster stays stable and assigned work is covered | DSP portal |
Rows owners often recognise include safe driving, speeding, a vehicle check, delivery completion, a photo of the drop, a customer complaint, and whether people stay on the roster. The name and the pass mark are whatever the portal shows. A seat-belt row comes up in UK depots because the vans are on UK roads. Whether Amazon scores it, and at what rate, is in the portal. A US screenshot is not that rule.
Amazon's public statements put safety first for the programme. They do not publish a weight for a safety category, and they do not say that one category caps the rest. If your portal shows a cap, follow the portal for that week.
Where the driver file sits
Expired licence documents and a missed walkaround do not print a Fantastic+ rating. They are the records a manager uses when the week is questioned. Amazon DSP fleet compliance is the driver document file, alongside Compliance software for your self-employed workforce. Amazon DSP vehicle inspections is the walkaround record. Amazon delivery partners is onboarding and the rota. The product page is Amazon DSP software. The stations the vans load from are listed by code on Amazon depot codes.
Zerity stores the documents, the expiry dates and the walkaround records. You still collect the evidence. Zerity stores the licence record, the date it was checked and the expiry, as in Driver Licence Check Records for UK Fleets. Track every expiry date in one place. Amazon still calculates the standing.
What you can manage before that standing lands:
- Keep the licence copy and the expiry date on the file before the driver goes out.
- Record the walkaround against the van and the driver.
- Read the portal during the week, not only when the standing is published.
- Keep the roster stable enough that a new starter is not your only plan. Amazon's score uses Amazon's own history for each driver.
Common questions
What is the Amazon DSP scorecard?
It is Amazon's weekly standing for the whole Delivery Service Partner. Fantastic+ is the top tier, and it is not a score for one driver.
Does Amazon publish the Fantastic+ threshold?
Not on the public programme pages or the UK brochure reviewed on 25 September 2026. Amazon sets the thresholds in the DSP portal, and they can change.
Are US bonus figures a UK rate?
No. US write-ups quote a bonus in cents per package. Amazon's UK brochure does not publish a pence-per-parcel Fantastic+ rate.
Does Zerity submit the scorecard?
No. Amazon calculates it. Zerity holds driver documents, expiry dates and walkaround records. It does not produce a Fantastic+ rating.
Is the Amazon Flex standing the same scorecard?
No. Amazon Flex publishes Fantastic, Great, Fair and At Risk for individual Flex partners. The DSP scorecard is the standing for the delivery company.
Sources
- Amazon Delivery Service Partner programme (UK), Amazon.
- UK DSP brochure (PDF), hosted by Amazon.
- Delivery Service Partners, About Amazon.
- DSP driver jobs, Amazon. The DSP employs the driver.
- Amazon Flex FAQ. Flex standings, not the DSP scorecard.
Written by
Zerity editorial team
The Zerity team writes about fleet management, compliance, and scaling logistics businesses for UK operators running a self-employed or subcontracted workforce across one or more sites.